Samsung Epix ID1 Software Update
Windows Mobile 6.5 Update: Do NOT install this update if you are going to update to Windows Mobile 6.5. This ID1 update will break your GPS radio (using GPS will drain you battery quickly).
Windows XP Installation Instructions
Windows Vista Installation Instructions
Samsung Epix ID1 Update Overview
Samsung has released the ID1 Update, an update to the Samsung FOTA update, and so far it looks like a great so-so release.
The Samsung Epix ID1 Software Update fixes the following problems:
- ”Slog Dump” Fix: On certain circumstances, the Samsung Epix may report a “Slog Dump” error message. This software provides an update to the network layer which prevents the problem from occurring.
- Missed Email Audio Notifications: A previously released cab file for notifications is included in ID1. This enables the Samsung Epix to provide audible notifications alerts for your emails when the device enters an unattended power saving mode.
- Outlook Notes SSP Support: The update contains the ability to synchronize the popular Notes feature available within Microsoft Outlook.
- Ascending Ringtone: Ringtone behavior design was set to ascending/escalating volume during inbound call regardless of setting specified. With this update, the handset will act in accordance to the volume settings selected.
This Samsung Epix ID1 Update also resolves (and doesn’t introduce) issues that the Samsung Epix FOTA Update introduced:
- No freezing when making an outgoing calls.
- Incoming calls are not incorrectly sent straight to voicemail.
Possible new issues
- Some users report inability to use GPS with Google Maps, Garmin XT or MS Live Search – however many, including myself have no problems with this.
- Some users report a decrease in battery life after using GPS. I have noticed this. After using GoogleMaps or Windows Live/Bing – your battery will be dead in a couple hours. If you do use GPS apps, i suggest restarting your Epix immediately after running them.
- My ring sound for phone calls recently disappeared (it worked for several weeks after the update?) I assume a factory-reset would fix this.
- I still get intermittent freezes, but less than before.
My Experience
I updated my Samsung Epix using this method about 1 week ago and my Samsung Epix is MUCH more stable now. I previously had daily lock-ups where I had to pop the battery out to reset my Epix .. now I have them less frequently.
A couple things to note:
- I upgraded using a computer runinng Windows XP SP2.
- I had to switch my Samsung Epix’s USB Connection back to ActiveSync (from Modem) before the Updater would connect to my phone.
- My upgrade process froze at the very end during “Change USB OK“. I disconnected the USB cable and restarted my Samsung Epix and everything was fine.
- It turns out if your Update fails during “Change USB OK”, the OS Update is applied, but the updates to the radio (the device in your phone that lets you communicate with AT&T’s network, not an AM/FM radio
) didn’t happen. Pgens offers some suggestions on how to fix this in the comments. - I had some time today and performed the Samsung Epix ID1 Update again in hopes that the Change USB OK issue would be resolved.I ran the SGH-i907 updater per the instructions and this time the update ran to completion. If your updater halted at Change USB OK, i suggest closing all other applications including your web browser and re-running the ID1 updater.
- I did some testing on my backup Epix, and strangely enough the update would fail at “Change USB OK” when I had Web browser running. If I closed every application running except for the Updater itself, it seemed to work.
- It turns out if your Update fails during “Change USB OK”, the OS Update is applied, but the updates to the radio (the device in your phone that lets you communicate with AT&T’s network, not an AM/FM radio
- Make sure to backup all information saved on your Samsung Epix before performing the update (data on your SIM or SD Card is safe).
- My GPS is working correctly in Google Maps post update - I haven’t tried any other applications the use GPS yet. Some users report they cannot use GPS post-update (See the comments).
Read through the comments – There are some people that feel this Update ruined their Epix. I think it made my Epix better (prior to the update it wholey unreliable).
If you perform the update and feel that the phone is unusable, the only way to revert back it so send the phone to Samsung Support (which can take up to 10 business days).
May 24th, 2009 at 7:41 pm
I have noticed a difference in performance for the better with the new patch and no more SLOG DUMPS. I cannot get the GPS to work with Garmin or Live Search. They used to work great before the patch. Are there any changes I should make to the phone settings?
May 25th, 2009 at 2:41 pm
So much for the FOTA patch!
Now we have to be a software engineer to install.
You would think that with the millions of phones they have made they would have gotten it right by now!
And I thought LG was bad!
May 25th, 2009 at 5:55 pm
I have already run into a problem when trying to install the update. Before running the MultiPatch.exe for Vista, your phone should be off and not connected to the PC. When you launch the EXE file, you are then to connect your phone via USB cable and then power it on, at which time the software should detect your phone. When I turn on the Epix as instructed, it fails to be detected and this occurs during power up. I have tried multiple times, to no avail. There is not documentation on the Samsung site (at least that I saw) that references this error. Any ideas?
Thanks.
P.S. Love the site.
May 26th, 2009 at 12:44 am
My GPS is no longer working after the ID1 update. I have not seen a patch or fix available for this. How can I resolve this problem?
May 26th, 2009 at 4:06 pm
I’ve yet to install the update because I’ve heard it causes issues with the GPS. Many people are reporting that Google Maps and Live Search no longer can recognize the GPS after installing this. Has anyone else had or not had this problem and is anyone aware of a fix?
May 26th, 2009 at 4:27 pm
I just installed this update last night. It’s working out great so far. I read about the GPS problems too that some people were having, for me I installed Google Maps and it opened up like a champ! It found my location while I was in my house like usual. I even tried it out with Garmin Mobile and that worked too. I figured it would be worth the risk to fix all the things it does.
May 26th, 2009 at 4:37 pm
I installed this yesterday, and had no issues with GPS. I Just made sure I setup my GPS correctly. I am using Com 1 on the Programs screen, and Com 9/4800baud on the Hardware screen, and I let windows manage my GPS. All seems to work without a hitch. The phone feels faster, although it’s probably due to the removal of all the crap I had on it. I have reinstalled most of the software I was using, and everything seems to work just fine.
I also went into the admin.exe and made WCDMA Priority.
All in all, this update seems to have fixed the ringer, notifications, and SLog Dump. I can even sync my notes now!!!
I would recomend it, but be sure to back up first, and follow ALL the instructions. Good luck all….
As a side note, I also installed a program called ReRemind in order to have some more flexibility with my notifications. Looked like a nice enhancement to try out…
May 26th, 2009 at 5:25 pm
So so strange. I have those exact settings: Com 1 on the Programs screen, and Com 9/4800baud on the Hardware screen, and I let windows manage my GPS… still no luck! I have definitely confirmed that this worked before the update as I used it all the time with Google Maps.
Anyone else have some ideas?
May 26th, 2009 at 6:10 pm
I just installed, hoping that the Email Notification issue would have been fixed. It was not fixed. The problem I have is when I get an email, I want the light to flash until I check my email. That is not what happens. When I get an email, the light will flash purple for about 8 seconds. Then the flashing goes away. I tested the setting as both “no limit” and also “60 minutes”, but it doesent matter. Always flashes for ~8 seconds and then stays dark. Anyone have any ideas?
May 26th, 2009 at 7:41 pm
I did the ID1 update last Thursday and so far have not had any issues with my phone. No SLOG dump messages and the GPS works just like it always has with Google Maps. 3G in my area is running noticably faster since the update. Had to go back in and adjust my ringer and handset volume back to where I like it using the tip on the site but overall I’m definately glad I did it.
May 26th, 2009 at 9:52 pm
I installed the update and I notice that my battery does not last as long as it used too. Despite charging it all night it appears to notify me around 5:30 pm that my battery is low. Happened yesterday and today.
As others have reported, I had no problems with the GPS.
Another issue with this phone is that while I am on a call, it blocks the audio for me while an email is being received. This is a constant issue and has nothing to do with this update.
This would be the best phone around if Samsung would fix some of these issues.
May 26th, 2009 at 10:28 pm
Why is this freezing in the middle of the update???? At the Change UsbOK
May 27th, 2009 at 3:42 am
I’ve installed the update. GPS works for me, but the GPS lock time has increased significantly – from 10-15 seconds to about a minute or two. Has anyone else noticed this?
Also, the update did not fix some other issues with the phone:
* Periodically program buttons forget their settings, and need to be reconfigured.
* Periodically the phone would wake up by itself, usually when smth changes in data connection state.
May 27th, 2009 at 1:27 pm
Everything went ok. Couldn’t get GPS satellites initially like after every hard reset I’ve done, but easily re-established using the usual workaround.
May 27th, 2009 at 3:42 pm
Does this update allow the LED to blink continuously until an email is read (or missed call is viewed)? I hate the fact that the Epix only blinks the LED a few times when an event occurs.
May 27th, 2009 at 5:03 pm
If I install this update.. will I still be able to reinstall the updates such as using my phone as a wireless modem/software unlocking?
May 27th, 2009 at 5:39 pm
I have reinstalled all my software, and all work fine…
May 27th, 2009 at 6:26 pm
I installed the update about 5 days ago. No issues with install.
No issues with GPS, but device.exe CPU is high even after turning off GPS.
Using FlexMail for email I still do not receive email notifications. Not a problem with Pocket Outlook however.
LED still does not blink past 15 seconds. Solved that problem with a nifty app called RepeatingAlerts Pro at http://www.qorefunctions.com/ which let you customize alerts and repeating alerts with different LED colors, sounds and on-screen notifications.
May 27th, 2009 at 11:00 pm
Mine kept hanging at the “Change USB OK” too, so I just canceled. PDA update went fine, Phone update failed. Can’t see what harm it did, every thing seems to work as advertised. What was in the PHONE part of the update anyway?
May 28th, 2009 at 12:39 am
do you have to have the fota update in order to successfully install this new update? i tried to update but the device tool is saying it can’t find the pda and timed out…lemme know if you can help?
May 28th, 2009 at 1:10 am
Installed the update, re-installed all the apps and hacks.
Been about a week.
1) GPS Works like a charm
2) Interface seems snappier, and more responsive
3) Everything else works fine.
I recommend all Epix owners to do this new update.
May 28th, 2009 at 2:27 am
i cant get pass the starting of the updates i did everything it said before running the updates, i click on the update program, enter the codes, plug the phone while its off and then turn it on, and the problems start there, it would say device found fail,,, close device timeout,( and it would say that about four times in a row. or sometime it do all the steps, i would have the phone off, plug it in my computer and turn it on then it would pop up saying windows has close this program, while the phone is powering back on, Has anyone experience that? i have windows vista premium 32 bit, i downloading the vista update program. i try calling samsung and they didnt know anything, i even try on a xp computer using the xp update, still nothing, can someone please help me with this update. it would help if someone give me some step by step about doing this or some troubleshooting , thanks in advance.
May 28th, 2009 at 2:33 am
Install this and the phone work great..along with the hack for the audio controls..the epix has definately become alot better!
May 28th, 2009 at 4:01 am
Is the interface really faster and more responsive?
May 28th, 2009 at 6:28 am
Yes, interface is definitely faster.
May 28th, 2009 at 3:22 pm
Ullal, My batterylife has not changed after the ID1 thought I am having problems with GPS. Haven’t had a chance to figure the GPS issue out yet.
May 28th, 2009 at 5:36 pm
i updated to ID1 yesterday, but faced with several lockup that requires battery pulling. anybody have the same experience?
May 28th, 2009 at 7:04 pm
I totally see the device.exe spiking to 100% after loading Google Maps. Even when I close out the program it still spikes way too high. Have to restart and the device.exe goes down to around 11%.
Was on the phone with ATT for hours trying to get another device, but only got a exchange. GPS still doesn’t work.
May 28th, 2009 at 8:55 pm
The update has been working good for me, but I’ve noticed that I can’t keep a good signal in my office at work anymore. It keeps dropping my 3G to E or just dropping all signal. So it’s using up a lot more battery because of that, anybody else having this kind of issue?
May 28th, 2009 at 11:22 pm
For those hanging on “Change USB OK” that happened to me too. What is happening is the PDA/OS update is written, but the radio update is not happening.
To resolve, I not only updated the Samsung modem drivers as the instructions said, but also ran the same driver update procedure on the USB Device Samsung entry and the Samsung Port entry as well. I then plugged the USB cable directly into the PC (instead of through a hub as it was) and the entire update went through.
May 28th, 2009 at 11:57 pm
i guess im lucky. im not having issues like some here are reporting.
May 29th, 2009 at 5:53 am
I can’t even get the damned install to start. My computer won’t detect the phone like the diagrams on their site show.
Anyone know if ATT stores will do these updates?
May 29th, 2009 at 12:52 pm
Mine is also hung on the “change USB ok” under the step 4 for phone. Guess I might start fresh and see if it can get past it on another try.
May 29th, 2009 at 1:24 pm
Anthony, I highly doubt AT&T stores will help you out. Some people tried bringing their Samsung Blackjack II’s into AT&T stores when they had trouble installing the Windows Mobile 6.1 Update for the Blackjack II, and the AT&T store couldn’t/wouldn’t help them. I think a large part of it is 1) the reps at the AT&T aren’t trained in performing the upgrade so they dont know how to do it and 2) they dont have available Windows computers they can use to perform the upgrade on.
May 29th, 2009 at 1:43 pm
pgens – When performing your update did you keep your phone set to “Modem” or “ActiveSync” under Settings > USB Connections. Also, Do you mean you manually updated USB Samsung Device and Samsung Port entry using the drivers in the Samsung Modem install zip?
When I updated I did a new install of the Samsung Epix Modem drivers and connected my Epix via USB straight to my computer.
May 29th, 2009 at 2:37 pm
Install notes:
FYI, here are a couple things I discovered during my update back on the 20th…
Upgrade Procedure Assessment:
I first tried installing this on my self built desktop which is using an AMD Dual Core Opteron processor. For some reason it would never see the modem drivers in the device manager windows even though I installed everything as instructed. If your machine cannot see the device as a modem it will NOT install. I decided to tried it on my Toshiba (Intel based) laptop. The device manager recognized the modem drivers just fine and I was able to connect the Epix and proceed with the upgrade. I never had one problem with the upgrade when I moved to the laptop. I did not get the hang up that some have reported here. I have no clue why the desktop would never recognize the modem drivers.
Upgrade Results Assessment:
Overall, the uprade is working fine and I am very pleased with the results. I only got the SLOG Dump error a few times so did not do the FOTA upgrade due to other complaints.
I never expected the LED light to continue blinking even after this fix. Even though my previous BB for the most part kept the LED on, sometimes it didn’t so I’m in the habit of always checking my phone for missed messages, emails and calls. My phone is nearly glued to my hand so I hardly miss anything.
I am NOT having any problems with GPS being recongized. I have installed Google Maps, Live Maps and AT&T Navigator and they all work fine. I would RECOMMEND that for those having trouble with GPS, make sure you install AT&T Navigator and see if you can get it up and running. I have seen some posts where people have trouble with Google/Live finding GPS until the Navigator was up and running. I think that it’s possible that Navigator will get the GPS set up working and then the other apps may see it. Since I installed Navigator right away, this may have been a reason I never had any problems.
Here are a few anomalies I have seen since the upgrade but they have been so minor (to me) that I would NEVER give up this phone. Sure there are a few features that I would like to see but that’s true for every phone.
Anomalies (since upgrade):
1 – a few times, when the phone has gone into standby, when I went to check the phone, I could not get it to wake up. I don’t know if the phone completely turned off or if I could not get it to wake up. I had to pull the battery to reboot the phone. I have the phone set to only wakeup when I press the power button so I don’t know if usine “any” key would make a difference. This has only happened at the most three times since I upgraded and I’m not concerned about it.
2 – a couple of times, someone has called but the phone never rang and they left a voice message and I never got a notification of the voice mail. When I rebooted the phone, I still never received a notification. It’s possible that this was a problem before the uprade but I only noticed it since the upgrade.
Summary:
I love this phone and espcially love the optical pointer. If I’m not messaging or calling then I’m browsing the internet with it. To me it’s a hand computer in addition to a phone. With the recent upgrade I am very happy and will only change this phone if someone comes out with a better touch screen, non-slider qwerty keyboard phone like this one. I prefer this form factor over all the others. Sorry for the long post and hopefully it was helpful to others. Please feel free to contact me by email if you want.
Thanks to everyone’s posts and and and AWESOME thanks to David for creating this site…! I WILL be making a paypal donation for the cause….
John (jmegert@yahoo.com)
May 29th, 2009 at 2:50 pm
I just got a refurbished Epix from AT&T this week.
Is there a way I can tell if my handset already has the ID1 update? I just got done customizing the phone and would hate to have to format it all again.
Is there somewhere in the about info that it lists the update installed or a certain version of the software?
Thanks in advance!
May 29th, 2009 at 7:19 pm
In response to WirelessGuru,
Thanks, I tried the trial for the repeating LED alerts. It seems to work great until my device enters power save (after 1 minute). Then when I “wake it up”, it blinks again. I haven’t installed the ID1 update yet. But when I do, will that allow the LED repeating alerts (from the website you referenced) fix this? I am asking because one of the fixes from the ID1 update includes email notifications when the device is asleep.
Thanks!
May 29th, 2009 at 10:24 pm
I used to have the GPS problem, but now it is fine. I spent 30 mins outside for catching GPS signals. Eventually it began to work properly.
I’ve got some advice from here. http://www.careace.net/2009/05/22/review-samsung-epix-i907-id1-software-update/
May 29th, 2009 at 11:28 pm
David: It was on ActiveSync as that was the last setting in Samsung’s instructions, but it doesn’t matter as the OS is not loaded for the update… the updater can’t grab that setting.
And yes, I manually right-clicked on those other two Samsung hardware entries, went to Update Driver, and pointed them to the directory with the latest drivers. To get those two entries to show, I believe the Epix must be in the Modem USB mode.
May 30th, 2009 at 1:12 pm
jduk78:
I didn’t have RepeatingAlerts Pro prior to the ID1 update. The LED continues to blink while in power save mode, and will stop blinking when I check the message (SMS or email).
May 30th, 2009 at 5:43 pm
Nate – Yup!
May 31st, 2009 at 11:36 pm
how do you know where the amsung_EPIX_Multipatch_ID1_For_XP.exe is located??
June 1st, 2009 at 2:33 am
pgens – Gotcha.. I played around with the updater some more today.
I use a fresh Epix (no ID1 updates installed yet) and ran the updater which crashed at Change USB OK. I tried updating 4 times and everytime it would freeze at change USB OK. On my 6th try I closed Google Chrome (which was the only app I had running) and ran the updater and it successfully completed the install.
People who’s updater is freezing at the Change USB OK line: can you confirm that you have other programs running? (IE, Firefox, etc.)
People who have successfully FULLY updated: can you confirm that you did not have ANY other programs running on your computer while the updater was running?
June 1st, 2009 at 2:36 am
david – its wherever you saved it to on your computer
.. Try looking where your other downloaded files are saved. My Documents / Downloads is a likely candidate.
June 1st, 2009 at 3:41 pm
Hi
I just did the UD1 update and the GPS works great BUT the battery life Sucks. It showed 100% this morning and within 20min it was at 60% battery and it seems to be taking much longer to charge up the battery. Just to note I did not use the gps this morning.
Any new settings I am missing ?
Fibrolan
June 1st, 2009 at 3:43 pm
Ok, I decided to go ahead and install the update but without luck. I’m running Windows XP, but cannot get to update to recognize my phone. I start the program and enter the password and it tells me to turn my phone off and plug my phone in. I turn my phone on and the phone boots up as normal and the computer never recognizes it. I have tried both modem and active sync modes. I am not using an “official” samsung usb cord, that is the only thing I can think of causing the problem. I checked to make sure I have the correct modem drivers (which I do), but I’m going to try to reinstall them and see if that helps as well as use an official usb cord.
Has anyone else experienced this problem and have a suggestion?
June 1st, 2009 at 6:26 pm
Hi JD,
load the UD1 application and put in the 2 codes and let it sit waiting for the pda to be recognized. then turn on your phone and you will see on your screen on your computer that the start button will now be activated !!! NOW push the start button and let it go do its thing.
Fibrolan
June 1st, 2009 at 8:10 pm
I had the same GPS problem for a week after my first ID1 update. I read and tried everything through all these Epix forums. Last Saturday, I flashed it again a second time, didn’t work after all the tricks I learned. Then I flashed it again the third time, it worked. I tested using the GPStest.exe and it got 5 satellites. Since then, it worked ok. So I guessed it must be some thing between the hardware and software that got loose. It took me 3 tries and I finally got the GPS back. I like this new ROM with better radio, faster resonse, no freeze, but … it a horrendous drain on the battery. It could not last a day for me.
Nick
June 1st, 2009 at 11:41 pm
I got the “Change USB OK” problem until I removed my sim card…..forgot to do that early on even though it says so in the instructions…
June 2nd, 2009 at 4:41 am
I’m having the exact same issue as J.D. above but am using Windows Vista. Unbelievable how good the Blackjack 2 was and how terrible this thing is… If anyone has advice please let us know.
June 2nd, 2009 at 9:49 pm
Well, I finally got the update to install on an XP machine after trying it on 4 different computers (2 vista, 2 XP). Everything seems to be working so far. My GPS works with Google Maps, but it takes a REALLY long time to find locate any satellites. I used to find 7 or more, now it only seems to locate 4 or 5
June 3rd, 2009 at 12:25 pm
I was having the same problem with the update “locking up” when it got to Change USB OK. I tried changing com ports, baud speed, and number of other things. After reading pgens post about having to take the phone off of the usb hub it got me to thinking. I’m not using a hub but a 4 port PCI usb card (which essentially is a hub). I changed my phone back to all default com settings and plugged the phone into my usb port which is on the motherboard. To my surprise after running the update it completed just fine. So it seems that one of the requirements to running this update is that you have to have it plugged into a usb port that is on the motherboard. It worked for me. Let me know if anybody else has come to the same conclusion.
June 3rd, 2009 at 1:22 pm
I have officially given up on the Epix… I love what the phone should be, but since the new update, I get less than 8 hours of use from my phone, before the battery dies completly. I also loose my ring sound occasionally, which is quite anoying. Between the new short battery life, and the ringer issue, I am done with this phone, and ordered a Fuse. It is a shame, because this could have been a great phone, I am just fed up of all the problems I am still having with it… Good luck to you all with your Epix. I hope you get a real fix soon
June 3rd, 2009 at 9:09 pm
Hi all,
Okay so I did the ID1 update on my Epix successfully. No errors. BUT, not even 24 hours after the update, my phone freeze.
The screen is off, I put it in my pocket. Once I take it out, the phone wont turn on.
This happened all the time before the update. 5-6 times a day and I had to take out the battery. I did the update hoping that this problem will be fixed, but IT WAS NOT.
anyway, does any of you having this issue? beside SlOG DUMP?
I did have slog dump before, but not now.
When I turned off the screen I was running IM with 3G. Dont know if that matters.
Let me know.
Thank you
Tony
June 3rd, 2009 at 9:52 pm
I can’t even install this update. This is a damn shame. If I had the money, i’d be switching to an iPhone. Samsung isn’t helping at all, AT&T won’t send me a ‘new’ phone. Damn. Shame.
June 4th, 2009 at 1:44 am
Hello folks.
After the update, the GPS didn’t work. I installed AT&T Navigator, and then my other GPS apps (Google Maps and Garmin XT) started working.
Interestingly, when you install AT&T Navigator V1.37, it actually installs something called AT&T Maps, with a button to upgrade to Navigator. Is it possible that AT&T now lets you use GPS for free, and only charges you if you upgrade to Navigator? As soon as I can find out, I’ll post it here. In any case, it might be worth a one month’s charge of $9.99 to get GPS working again.
June 4th, 2009 at 2:22 pm
I too had the “ChangeUSB OK” hang on a Vista x64 machine. I attempted to update the modem drivers on the modem / usb port / com port as suggested by another reader, and didn’t have any luck. I ended up flashing the device on an old XP SP2 box I had lying around and had no problems there.
June 4th, 2009 at 5:04 pm
Hi all,
I have been playing with the phone since I did the new update and here is my findings.
It seems that when you do a soft reset and you do not use the GPS the battery life will last the whole day and then some.
BUT if you use the GPS and even after you close it. It seems the phone still keeps something open in respect to the gps. it seems to drain the battery.
I have check the tasks and gps programs do not seem to be open.
These are my findings.
Fibrolan
June 4th, 2009 at 5:47 pm
My phone just randomly started freezing up two days ago. Hard reset hasn’t helped. I can get it to work for 3 minutes at a time, at most. I can’t even get it to work long enough to change it to modem so that I can even dream of installing the update. I am about ready to throw the phone out the window.
June 5th, 2009 at 3:22 am
Trying to install the ID1 update and the “program” has been sitting at “Step 1. Download EBOOT…downloading EBOOT” for about 30 mins as of writting this. Would somebody please tell me if something is wrong or it just takes a while. Also no progress on the download bar that should turn blue.
June 5th, 2009 at 4:52 am
Update has been great thus far.
I did notice my overall battery life has decreased about 15% from before.
June 5th, 2009 at 5:08 am
i can’t send files (photos, music, etc.) through bluetooth. also i can’t use mp3’s as ringtones anymore. is this just a setting i need to mess with or was this part of the update?
June 5th, 2009 at 12:32 pm
Can someone verify the mp3 ringtone problem mentioned above?
June 5th, 2009 at 8:40 pm
I’ve blue-toothed a file to my laptop successfully post ID-1.
Haven’t tried MP3 ringtones before or after the update, will post back if I do.
I have the increased battery drain issue. Actually I’ve seen the battery level go UP on the phone since the update without charging. I think it is recalculating and updating the batteru level more frequently, and if you stop a battery-draining process right after it has adjusted the level down, you can see it go back up again. Weird.
Getting an initial GPS satellite fix takes longer, then is pretty fast until it is power cycled.
June 5th, 2009 at 8:44 pm
MP3s as ringtones work fine here after the update. GPS and battery drain not so much. Any word of a fix?
June 6th, 2009 at 4:15 pm
SOLUTION to Update “ChangeUSB OK” Freeze
after several calls to the samusung help desk we figured out that the problem was that i was connecting the Epix to the PC through a USB hub. The help desk tech asked to connect the USB to the BACK OF THE PC (he was emphatic on this, and said any other connection might be problematic). After connecting to the on-board USB PC port, the UPDATE conluded fine.
Let me know if this works.
June 8th, 2009 at 11:50 pm
The battery life on my Epix has decreased about 30% since the update. I don’t understand why this is not happening to everyone.
June 9th, 2009 at 1:05 pm
Has anyone else had difficulty getting this update to work under Vista, every time I try to get it to work I get a crash error from the program.
June 11th, 2009 at 9:43 pm
My update went smooth and I haven’t noticed a change in battery life. I have a very new phone, though, only 1 month since I got it (new).
June 11th, 2009 at 9:49 pm
The best way to solve the “change USB ok” hanging error is to:
1.) plug the cable INTO THE COMPUTERS USB PORTS (no hubs or expansion bases)
2.) Put the phone on modem and plug it into the cable, it will re-install the modem drivers. then power down.
3.) do a hard reset (hold the “H” key and press power when samsung comes up keep holding h and follow on screen prompts)
4.) go through the normal setup procedure again, create a sync with windows mobile.
turn off the phone and start the updater app for ID1, type in the info and when it says the instructions follow them.
5.) turn on the phone and click the start button, it will successfully and fully this time, this fix is guranteed.
basically if you plug he cable into the PC instead of any hubs or expansions and then follow the directions samsung gave exactly, everything will work fine.
June 11th, 2009 at 9:54 pm
Now, ive noticed a few things, theres talks on the forums about having a rev 03 and a rev 8, you can find these under the battery and see what you have. apparently people with rev 03 (like myself) are having GPS issues after the update. now i can remember on my blackjack 2 it used to take forever for the aGPS to kick in, till i rolled it up to windows mobile 6.1, then the gps worked perfect. so there must be some type of change in the registry causing these issues with the gps. can anyonereport having a rev 8 hardware with no gps issues?
June 11th, 2009 at 9:57 pm
Also, has anyone figured anything out about the GPS issues. all the settings seem right, most users also report that a data connection must be present, either way they say it doesnt work at all or takes 15-20 mins to get a lock (like my bj2 used to before 6.1) if anyone can help me figure out the differences that were changed in the registry orany ideas to help the situation. i have both google maps and live search installed, neither can use the gps, and the device gets warm and drains battery rather quickly.
June 12th, 2009 at 2:50 pm
if your gps isnt working and you attempt to start it, you will have to restart your phone, or device.exe will destroy your battery life
June 13th, 2009 at 9:06 am
oh man is it true that you cant use MP3 as ringtones anymore?!?! I wouldn’t have installed this update if I knew that
D:
i literally did it five minutes ago so I can’t comment on the battery life thing.
June 14th, 2009 at 12:00 am
Has anyone had problems doing the update, my updater tool locked up at downloading PHONE…. had to unplug it, I have now HALF! ID1 and the other half the orig. ?????????????
June 14th, 2009 at 1:45 am
I’m still trying to install this update. Eboot and PDA download and writing proceed fine. Only at step 4 do things hang. I see the message Downloading phone …
ChangeUSB ok
The message in the blue status bar changes to Create Com 10 succeeded
And then I wait. and wait .. upto 15 minutes with no change.
Redoing the process with a different USB port nets the same result — PDA update completes but hangs on the phone update portion. I’ve used multiple USB ports with similar results. Driers have been uninstalled and reinstalled and are of the recommended release.
June 15th, 2009 at 12:46 am
Civic, look above, hard reset our phone witht he partial update, then plug the cable diectly into the system and follow the instructions to update all over again, this will work, you have to reinstall the modem drivers on the new rom half the update will go right through after., hopefully another one comes soon to fix the GPS
June 15th, 2009 at 9:38 pm
I too am having the GPS issue with a 0.3 rev device after installing the update. The GPS will work occasionally, sometimes starting up right away, while other times taking 10-15 minutes to lock on to a signal. I did the update because I REALLY needed the notes sync feature out of Outlook, but now I’m not so glad I did, since I lost the ability to use the GPS. I can’t even return the thing under warranty…the “water indicator” on my Epix turned red – even though it’s never physically been wet – must have been too much humidity or something.
June 18th, 2009 at 7:04 pm
With the battery life issues many of you are having, I’ve decided not to install the update. I can without email sound notifications. Battery life isn’t that great as it is, I have to charge every 1-2 days.
June 18th, 2009 at 8:55 pm
Samsung User you’re awesome. Never even thought about the single usb port on my laptop being a hub. Changed usb ports ran like a dream.
June 19th, 2009 at 11:50 pm
will not even recognize the phone….tried everything…device found faile
June 20th, 2009 at 11:20 pm
I’ve been unable to use the Internet Sharing feature to share my phone’s internet connection w/my laptop since the upgrade. Anyone else had trouble with this?
-TA
June 21st, 2009 at 3:56 pm
Sorry, please disregard my previous message on Internet Sharing. I had forgotten that that feature required a hack from this site that needed to be reinstalled after the update. All is working well after reinstallation.
-TA
June 22nd, 2009 at 3:05 am
I had the GPS problem as well but reinstalled the update and then the GPS started working.
June 23rd, 2009 at 1:41 pm
Don’t install this patch. After installing, my Epix frequently crashes and my GPS doesn’t work. This is the last Samsung phone I’ll ever buy. The author of this web site should take down his recommendation to install this patch.
June 24th, 2009 at 1:58 pm
Finally recieved permission from corporate IT to run the update yesterday. discovered a couple of issues with getting the update to run on XP with Trend Micro Internet Security 2009. It’s not enough to just stop the firewall and virus protection – the entire application has to be shut down or the updater will not find the phone at start up.
Also, the usb cable had to be connected to the port on the rear of the computer. The front panel convenience ports are not good enough.
Comment on the Samsung directions and everyone’s posting. When referring to turning the phone on and off, it doesn’t just mean turning the screen on and off; it means soft reboot at a minimum. Soft reboot worked for me in getting the updater to find the device and allow everyhting to run to completion.
Now that it is installed, it’s too soon for me to report a lot, but here’s the bad stuff right out of the chute:
1. GPS – dead, nada, caput. Previously, installed the application unlocker from this site and GPS Proxy from SourceForge site in order to get TomTom working. Also used Google Maps with GPS very successfully in the past, now nothing.
2. Tried to install the ATT Navigator as others have found some luck in kick starting the GPS device but after download, install and reboot, it just hangs on program startup.
3. Phone radio reception still bounces continually between E and G with signal strength also continually jumping from no signal to 3 bars. Was hoping that the fix for the SLOG dump was going to stabilize the radio since that was the claimed cause of the SLOG dumps.
Small good news:
1. When connected via wifi, the top tested bandwidth is now almost 1.9mbs for 1MB file(about equal to the Palm 750 that the Epix replaced). Prior to this upgrade the highest noted bandwidth test was about 1.4mbs.
Has anyone found a good tutorial on getting the GPS back up and running?
June 24th, 2009 at 7:36 pm
I don’t think there is any tutorial at all for getting GPS back up, I wish there was some report of a way to do it.
As much as I like having Outlook Notes sync working again, I regret doing the upgrade and look forward to the day someone finds a way to revert back, if that day ever comes. It’s a notes vs GPS choice with this upgrade, and I miss my Garmin navigation greatly.
June 25th, 2009 at 9:10 am
Has anyone tried this with window 7 yet?
June 25th, 2009 at 1:14 pm
The only way I have been able to get the GPS (temporarily) working with Garmin was by running ATT Maps and getting a lock on the GPS signal. However, after I soft reset the GPS won’t lock for Garmin or Google Maps.
I search daily to see if someone comes up with a solution to getting the GPS back up… any help would be appreciated by many.
June 25th, 2009 at 2:15 pm
beachdog and pgens -
Have you tried turning on Navigator and letting it sit for 30 minutes to try to pick up gps? I know that is incredibly inconvenient, but I’ve heard that has worked for some people, and after that the gps signal is picked up right away.
Personally I had no issues whatsoever with gps after I updated. I didn’t have a slog dump issue either, so perhaps I just got lucky with my epix.
June 25th, 2009 at 9:13 pm
Update was painful, but after connecting directly to USB 2.0 on CPU it went all the way through. Now GPS is broken as with so many others… and I called Samsung support & was told this issue has been reported by many and escallated and keep checking their website for an update (though no promise there will be one). So, the phone is crippled following a patch they said to install and where you cannot go back to the original firmware. I will be entering any and all complaints that I can w/Better Business Bureau etc.
June 26th, 2009 at 1:57 am
I think I may have finally got my GPS working again with Google Maps and Garmin XT for the first time since updating to ID1 several weeks ago. Here’s what I did. Settings –> System –> External GPS. Programs Tab I changed to COM1 is was set to GPD1. Hardware tab was already set to COM9 with a Baud rate of 4800. Access tab has the Manage GPS automatically box checked.
In Google Maps I went to Options –> GPS Settings and selected Set Manually with COM1 and 4800 baud.
In Garmin I clicked on the GPS signal strength bars and disabled the GPS Intermediate Driver. I chose Use Serial GPS with COM1 and clicked enable.
I’ve restarted the phone several times and launched either Google Maps or Garmin. Each time they’ve acquired a GPS signal in less than minute just like it used to. Hopefully it keeps working.
June 26th, 2009 at 4:13 am
i keep on getting stuck on the changeUSB ok and ive tried everything that was posted above and the bar at the top stops on creating com6 succeed….i was just wondering if theres anything else that could fix this
June 26th, 2009 at 8:18 pm
J.D. – I am able to get Google Maps to pick up sats now after about 5 minutes. Before 1D1, it took 10 seconds.
I left the phone out on the patio with ATT Navigator running and it did have sats when I came back but it didn’t do anything to get reception any quicker. Still taking 5 minutes for Google and GPS Proxy which I use to feed TomTom cannot lock any sats no matter how long I leave it running.
I think that the GPS Proxy problem might be related to the application unlocker. Maybe that isn’t working after 1D1.
Biggest problem now is battery life. I went from 2-3 days without charging before 1D1, now, I charge it all night, take it off of charger at 7 AM and it’s dead by 4 PM with lisght usage.
Class action lawsuit anyone? No wonder ATT put up the URL on their forum and made the statement that the upgrade is not supported.
June 26th, 2009 at 9:37 pm
I just bought the Epix and was wondering if I need to install this update, or does it come installed in the new phones already? (since the update has already been out for a month) Is there any way to tell? Thanks.
June 27th, 2009 at 12:11 am
I loaded the update like many of you and lost my internal GPS. The reception may or may not have been impacted (similar thought on battery life). I was about ready to give up then decided to perform a Hard Reset, actually two Hard Resets consecutively. I then reloaded the RealVGA and the GPS Apps first, followed by everything else.
Now for the results:
1. GPS works again (2-5 minutes to acquire from a cold start, 10 seconds max from a warm start)
2. GPS cold start is noticeably faster if restarting from where you last used the app (hence the 5 minutes above)
3. Signal strength appears to be as good as before the update
4. Battery life is unchanged from before the update, EXCEPT
5. Battery life using the internal GPS chip sucks
Hope this helps.
June 29th, 2009 at 9:28 pm
On GPS, if I let it sit for that long it may work, but even if you bail out of GPS go to task manager and check processes… “device.exe” is blown up to 70% or so, and that is contributing to battery drain. If I do try GPS, I always soft reset to clear out that problem.
Someone in HoFo said they read on the AT&T forums that Samsung is aware of the problem and is generating a fix and I hope that is 1) true and 2) going to be released very soon.
June 30th, 2009 at 1:46 pm
I am starting to experience the same gps problems. (Taking a few minutes to pick up gps and battery drain until I soft reset). It was very disappointing, especially considering it didn’t happen the first day or so. I hope the update is true as well.
Third time’s a charm?
At this point I kinda wish I hadn’t done the update. I never had Slog Dump and a hack to fix most of the other problems. It was the supposed increased internet speed that got me to do it at all.
June 30th, 2009 at 5:30 pm
I had the same changeUSB ok hang, but updating both drivers to 4.40.7 and plugging in to the motherboard USB port on the back solved the phone update portion. I’m glad I found this site on a search and even more glad that pgens saved my bacon with his post.
July 1st, 2009 at 12:58 am
Battery Life is crap. I don’t get 1/2 a day now. Have to remember all the time to soft reset when I am out away from a charger. Very disappointing.
July 1st, 2009 at 3:12 am
I get two days out of it as long as I don’t use GPS, and that’s with periodic data usage. That said, I always turn my phone off overnight. I do that with all phones though, not just with the Epix after the update.
July 2nd, 2009 at 4:11 pm
I got less than 8 hours of use out of the battery after the “Upgrade” I have since ditched the Epix for a Fuze. So sad, as I ireally liked the Epix, but with all the issues (GPS, Battery, Sound going away, lack of email notificatins) I gave up on it, and got myself an HTC Fuze, which fixed all my problems. I suggest you all complain to AT&T about the phone and see if they will allow you to switch to a Fuze. I insisted on it, ans while it cost me a few bucks, it was well worth it! Good luck if you keep it
July 3rd, 2009 at 5:12 am
Short end of it, nygman and anyone else with retarded battery life, I’ll bet you money that you touched a GPS app at some point before noticing the battery drain. GPS and battery life have ALWAYS been an issue. The issue before is that when you closed the app using GPS the process running the hardware closed with it. I’ve got the same issue as others where GPS doesn’t work and when trying it, it spikes the processor load almost to the point of making the device unusable. Also exiting the app doesn’t close the GPS usage or reduce the CPU load. A soft or hard(power off) reboot is the ONLY way of clearing it. You may also notice the back of the phone getting warm too–attributed to high CPU load. Yes, I can confirm that my phone is a REV0.3 so this may be part of the issue.
Also noticed some odd lock-ups that other are getting where the phone doesn’t come out of power-save and only comes back after pulling the battery. I’ve had this issue from before the patch. My fiance also has an Epix and never had any issues until she asked me to switch the radio from auto to WCDMA(3G) to fix the battery life issue when going out to the sketchy parts of town where it likes to ping-pong between 3G and Edge. Trying auto again to see if the lockups persist.
I want my GPS back however–hope they don’t take another 6mos to address this.
July 6th, 2009 at 6:10 am
i found this pokin around on xda, i plan to try it soon to see if it fixes my GPS problems
July 6th, 2009 at 6:11 am
i found this pokin around on xda, i plan to try it soon to see if it fixes my GPS problems
http://forum.xda-developers.com/showthread.php?t=518082&page=3
July 6th, 2009 at 6:14 am
and also this guy claims to have fixed the gps issue with a new cooked rom update, im sceptical on trying this however… but it supposedly fixes the gps issues and incorporates some things in the fixes. check it out here.
http://forum.xda-developers.com/showthread.php?t=518082&page=5
July 6th, 2009 at 2:01 pm
Spyder – Please let us know how it works for you. Good find on your part if it does.
July 6th, 2009 at 2:27 pm
well using the first fix for gps, actually doesnt fix anything, GPS will fail to initialize, im keeoing it this way for now because the good thing about it is device.exe wont spike anymore. but im weary to try the cooked rom because if i brick this im screwed, anyone else give this a shot?
July 6th, 2009 at 2:28 pm
not only brick it, but it may not allow official updates after in which case the support for this phone community wise isnt great besides this site.
July 6th, 2009 at 2:31 pm
also im curious, if someone did the update, and it updated the phone/pda part and not the radio, if they are having nay issues with GPS in that half update state? they obviously changed the drivers for the GPS and some phones hardware support it and others cant deal with it, this is such a stupid issue to have that will take 6 months fo them to release an update, they could release and ID2 witht he old drivers in for now while they figure somethin out. agreed?
July 6th, 2009 at 9:13 pm
>not only brick it, but it may not allow official updates
I’m not saying this particular update is safe, but in the few years I have been applying cooked ROMs to WinMo devices I have yet to run into a situation where an official update did not install. If worried, one could always flash back to the ID1 release and then flash the updated release.
July 6th, 2009 at 10:21 pm
pgens the grand prix program modifies the phone bootloader. that’s why I was concerned. if you say it’ll be cool then I hope its ok. are you gonna give this a shot? or am I gonna have to pop the cherry?
July 6th, 2009 at 10:59 pm
I have not yet used GrandPrix, but other devices (HTC Touch in particular) had the bootloader changed.
I’m not doing it until someone else does lol. In fact I may wait for a few people to give feedback on how it is working. HAd I done that with ID1 I wouldn’t be regretting applying it
July 6th, 2009 at 11:37 pm
augh…I may try it… im havin a personal battle with it. well see when I get home how I feel about it if I can roll back to id1 I might not be as worried. anyone else try this rom out let me know. I wish the alkoholik or other user who was posting there would post here. someone give me some feedback?
July 7th, 2009 at 10:52 am
well tried the cooked rom last night, its having issues being flashed to the device (why wouldnt it) i will be trying again later today when i get some time. the phone is still in working order so it cant be half bad.
July 7th, 2009 at 8:18 pm
Reports are that while this cooked ROM may be good for other reasons, it does not fix the GPS issue. One thing I did learn on XDA was you can go into the Wireless Manager and turn off then turn back on “Phone” to clear out device.exe’s resource spike, as opposed to having to reboot the phone.
July 8th, 2009 at 4:28 pm
well I give up I can’t even flash it fully if the prgram even recognizes the phone. either granprix sucks or its just bunk. either way I flashed official id1 and am awaiting gps functionality officially unless somethin else big comes up.
July 9th, 2009 at 7:39 am
Hey, Im purchasing the Epix this week and am new to app downloading. In order to download googlemaps and garmin, do I need to do the CAB thing? or can I download it right onto my phone? Also, do I have to have a micro sd card, or does it not matter?
July 9th, 2009 at 2:13 pm
People, I DO NOT RECOMMEND THAT YOU INSTALL THIS!!
1. It will screw up your GPS.
2. It will drain your battery 20-50% more than before the update.
3. When charging your phone you will occasionally get an error stating that the batter is hot and charging is disabled.
4. It will remove all your settings, software, contacts, etc leaving you with a blank phone. You will spend hours/days reinstalling everything and configuring it the way you had it originally.
5. The software update is apparently not supported by AT&T.
I personally believe that it was very careless and irresponsible or the site admin (David) to recommend this patch without reading all the negative reviews. I will send him an email personally asking him to change his comments regarding this patch. If you go to AT&T’s forums regarding this phone and this update you will not see many good comments regarding this patch. A lot of people are frustrated, disappointed and feel that have been shafted by Samsung for creating such a poorly built patch. I have installed this update/patch and I wish I could revert my phone back to the way it was.
July 9th, 2009 at 5:54 pm
Deeken – A little harsh on David there….. User beware is what is called for here. This site has had some great posts and such.
July 10th, 2009 at 12:07 am
Only #1 is confirmed. #2 happens if you run GPS and do not turn Phone off/on in Wireless Manager or soft reboot the phone. I have never seen #3 reported, that’s the first time. #4 happens with all ROM updates. #5 is preposterous because new phones ship with ID1.
I understand your frustration with problems with updates, but blaming the guy who posted its availability and a way for users to give comments isn’t a way to solve it. There are over 100 posts with user experiences with this update here… if people deciding whether or not to install it don’t read through the comments then, well, you get what you prepped for.
July 10th, 2009 at 12:10 am
Didn’t mean to take out my frustration on David nor am I blaming him. I truly appreciate his efforts, time, dedication and this wonderful site he’s brought us. If it weren’t for this site I would not have enjoyed my Epix as much.
All I would have liked is just a little more caution on this patch before I installed it.
July 10th, 2009 at 3:06 am
so my phone was doing this, and i called att, and said it kept messing up even after hard reset.
they sent me a replacement.
and i’m pretty sure the new samsung epix’s are already fixed and updated.
cause when i opened it today, i didnt have to download anything for the accending ringtone.
and the text/email blinker thing is already on the phone too.
there are definitely somethings that are different then my old one.
so i suggest everyone to just try to get a replacement phone,
basically they will tell you to hard reset, and tell you to call back if its still messing up.
my phone was fine, but i just wanted a new one so i called and said its still messing up,
and i think they fixed all the kinks, and updated the new phones.
now my phone is working great
July 10th, 2009 at 1:54 pm
Deeken – I’ve never heard of the the charging issue before either. Sounds like you might have a more serious issue at hand. If you’re looking to replace the Epix, perhaps you can use that to your advantage.
I read somewhere that Samsung has acknowledged the GPS issue and is working on a fix. I can only hope that is true.
July 10th, 2009 at 3:52 pm
The Charging issue happened to me on Wednesday while I was on the road driving. First off, it took about 20 minutes of me waiting in the parking lot to get a