Samsung Epix Forums

This phone is plagued with so many problems!!! Stay away from it! Spend and extra 50 bucks and get the HTC Fuze. I did. I bought the Epix the day it came out and in the 26 days I had it, i went through three. Problems ranged from ringer problems, to the optical mouse not working, to the screen going totally green on two of the phones, to depleated batery life, to no volume at all, bluetooth not paring, etc…you get the idea. I cannot believe that AT&T didn't do more R7D before they released this one. Oh and just in case you are wondering, no I didn't install ANYTHING on this phone. It still had all factory settings and programs on it, to ensure that it wasn't something I was doing wrong!!! Chock one up for the research team @ AT&T…way to go

uhm, sounds like somebody got a lemon-batch in HW devices.

I own the Epix too – I agree with david, it has it's fair share of “quirks” being a TRUE PDA-phone. But the only major gripe i have that the battery is a bit on the “skinny capacity” side if you use it a lot w. the screen running, bluetooth and WIFI active. But I love the CPU performance, as it's able to run 350 MB TV-rips nicely even with stuff running in the background.

But if the connectivity-periperals are turned off, and you turn it into POWER-SAVE for brightness, you're doing fine. I'm sick in bed atm and watched like 6-7 STARGATE ATLANTIS episodes in a row, and lost 'only' 60% battery capacity (using TCPMP as media player), including being online to ICQ via PALRINGO (via EDGE/3G data-connectivity) messenger.

Also, the inbuilt handwriting recognition is rather a lot faster/more accurate/more responsive compared to my old hx2495b IPAQ PDA (which was flashed to WinMobile 6.1 Classic; 520 Mhz CPU).

EDIT: I think the issue w. most people is, to realize that this isnt a 'generic' smartphone (like the BlackJack 1/2 or the FUZE), but that it's rather a fully-fledged PDA/PocketPC w. cell-phone capabilities

I bought the Fuze the day after its release.  It was returned to AT&T 4 days later.  I had lots of dropped calls, internet connection problems, lost email, and the navigation wheel quit working.  I exchanged it for the Epix and have had no problems at all.

I REALLY wanted that Fuze to work, but I must admit that the EPIX has done an admiral job.

hhmm, fuze….there was something that rang a bell…*checking here http://www.pdadb.net/index.php?m=specs&id=1472 *

ah yyeesss…thats why…it's made by HTC – that explains why it has issues. HTC has over the past 2+ years majorly productions problems to keep up with the demand in B2B-sold units as ODM/OEM vendor. Not sure of you guys are familiar with the AT&T Tilt fiasco (aka HTC TYTN II / KAISER ), HTC built-in really good on-die HW features w. ATI 3D accelerator and stuff, but they fucked up by NOT providing hardware-drivers, the AT&T Tilt runs entirely in software emulation in video and audio and GUI processing. Apparently this seem to happen a lot w. HTC devices these days.

details here http://www.htcclassaction.org/

cheers

@

I agree with the thread starter that the Epix is JUNK! I too am on my third phone in less than 30 days. I am taking it back tomorow and getting something different. I think I will try the fuze and see how it performs. I heard that AT&T would be getting the Omnia? Anyone know anything about this?

I wrote it earlier, and wanted to post it more in detail again after julies post, but i fucked up w. the “whats the sum of..?” anti-bot question, and it didnt post

People arent realizing that the Epix is a PDA-phone and not a smartphone. Most people are expecting a smartphone in the Epix, much like the Blackjack I/II, especially since it has the blackjack's I/II formfactor and design. (which is btw the reason it's NOT called Blackjack III as it's not a smartphone any longer). 

The difference ? PDA-Phones are primarily Personal Computers in handheld-form (read: PocketPC) which can be used to make calls. smartphones are souped-up cellphones that have some, limited features of the PocketPC.

Devices with WindowsMobile Professional are PDA-phones which all have a touchscreen with handwriting-recognition input. Devices with WindowsMobile Standard are smartphones, and usually dont have a touchscreen

Yes, there are devices out there with touch screen, but it's primarily to either replace a small, lacking QWERTY keyboard, or to make “finger/thumbing”-navigation easier. In addition such touch-screen smartphones usually run a propietary User Interface (Flash-based, or Blackberry or others) and never WindowsMobile, which limits drastically their abilities to run 3rd party programs other than JAVA/BREW based.

One has to rethink their ways of handling the Epix. I rather believe that “oldschool” PocketPC users have it a lot easier to utilize the Epix full potential, than most smartphone users.

but everyone is entitled to their own dis-/agreement

its too bad your boy went with htc and didnt stay w/ samsung. his roms were some of my favorite for the i607.

Tony, I too, am sorry about your experience with the EPIX.  I have mine about 3 weeks now and absolutely love the phone.  No issues except those that I am the cause of.  I also agree with atlana.  This is NOT a smartphone, it is a PDA phone!  To me, a cell phone is a tool not a toy.  I could care less about multimedia capability or how cool the phone looks or how many colors it comes in.  If the phone can't help me function better on a day to day basis, I have no need for it.  I had been a Palm OS user for for about 6 years and went to WM because AT&T doesn't offer any Palm phone besides the Centro, which is too small for my fingers.  I love the optical mouse.  For sure, it had made the transition from Palm to WM that much easier.  The phone does have a learning curve to it for me, but I am enjoying the journey.  I looked at the HTC FUZE and the LG INCITE but I do not care for slider phones as that slider becomes a mechanical point of failure and from using a TREO, I became accustomed to one handed operation.  What got me looking at the EPIX was the ability to test drive a BlackJack ll that is a spare company phone for several weeks.  I liked all the extras that the EPIX offered over the BlackJack ll.  The clincher for me was MS Mobile Office.  The only nit I have to pick with the phone is when I use my Blueant Z9 bluetooth headset, the phone ringtone defaults to a basic tone instead of my custom ringtone.  That, however, is a small blip in an overall awesome phone.

Tom, I have the Blueant Z9 with 4.0 firmware and it uses my ringtone.  Funny thing is that sometimes the phone rings and at other times it rings in the Z9 (which is the way the Z9 always worked with my Treo)

Doesn't bother me enough to complain or spend any time addressing.

BTW – other than the lack of long term wear comfort for the Z9, it is one of my favorite devices.  I have a very loud car and most people don't even know that I'm driving during the call unless I tell them.  They think that I have a Lexus.